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0:27
YouTube
The Knowledge Academy
ITIL Incident Management | Incident Management ITIL 4
In this video on "ITIL Incident Management | Incident Management ITIL 4," we explore the fundamentals of incident management within the ITIL 4 framework. Incident management is a crucial process in ITIL, focused on restoring normal service operation as quickly as possible to minimise the impact on business operations. This tutorial will provide ...
4.1K views
Jul 31, 2024
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