11 Acknowledgment, Empathy, and Reassurance Statements for Customer Service
11 Acknowledgment, Empathy, and Reassurance Statements for Cust…
Aug 31, 2022
cxtoday.com
1. Giving repeated reassurance. Saying “you’ll be fine” or “there’s nothing to worry about” can calm anxiety briefly but teaches it that the only way out is through you, not through your child learning they can cope. 2. Helping them avoid feared situations. Letting them skip parties, school, sleepovers or speaking up reduces distress today but quietly makes anxiety stronger tomorrow. 3. Not helping them build coping tools ahead of time. Waiting until panic hits to talk about breathing, grounding
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