In the wake of the Supreme Court’s seismic 2023 decision ending affirmative action in higher education—and more than 100 ...
Pay transparency laws are rapidly expanding, with most U.S. job postings now including salary ranges. But regulators rarely ...
Effective boards increasingly depend on diversity of background, expertise, and style to avoid groupthink and enhance ...
When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...
Yesterday, we examined three habits to unlearn in order to lead with greater steadiness and presence during uncertainty. Today, consider three more shifts that further expand your capacity. Unlearn ...
Artificial intelligence is driving two overlapping shifts that are reshaping marketing. First, conversational AI is displacing websites and traditional search as the way people learn about products, ...
Too much teamwork exhausts employees and saps productivity. Here’s how to avoid it. by Rob Cross, Reb Rebele and Adam Grant Collaboration is taking over the workplace. As business becomes increasingly ...
CEOs must put projects, not operations, at the center of how their companies create value. Here’s how. by Antonio Nieto-Rodriguez In an environment of constant change, projects are how businesses ...
The crowd is challenging traditional leadership. Here’s how to harness its energy. by Jeremy Heimans and Henry Timms We all sense that power is shifting in the world. We see increasing political ...