A better way to drive growth and profitability by Scott Magids, Alan Zorfas and Daniel Leemon When companies connect with customers’ emotions, the payoff can be huge. Consider these examples: After a ...

Historically, the CEO’s role has been to guide their employees through challenging shared experiences. But today, times have ...

When an organization faces turbulence like leadership turnover, political infighting, or broken processes, it instinctively leans on its most competent people to restore stability. These leaders ...

Gen AI is delivering real productivity gains, but across industries, those gains are being competed away, eroding margins rather than expanding them. An analysis of 800 public companies finds no link ...

Under uncertainty, organizations struggle less with analysis than with coordination. As volatility increases, senior leaders act earlier and faster, often before clarity reaches the top, while ...

If your internal AI rollout looks successful on paper (licenses are being activated, usage is climbing) but you’re still not seeing meaningful impact, the issue often isn’t access, training, or ...

Even the most talented, most motivated leaders can hit career speed bumps—feeling stuck, frustrated, or unable to get the results they know they’re capable of. Often, the biggest obstacles aren’t ...

À medida que a IA se torna incorporada nas organizações, os líderes seniores enfrentam pressões que raramente vêm à tona em fóruns públicos. Com base em entrevistas aprofundadas e grupos focais com 35 ...

How to craft a narrative that matters by Frances X. Frei and Anne Morriss Let’s say you’re a leader with an urgent organizational problem—anything from a broken culture to a product that no longer ...

As AI becomes embedded across organizations, senior leaders are facing pressures that rarely surface in public forums. Drawing on in-depth interviews and focus groups with 35 executives across global ...

In an era of intensifying polarization, the boundary between business and politics has effectively vanished, rendering ...

When companies pivot, they often focus on markets and strategy—but forget to assess whether their investors will come along. If you’re leading a major shift, don’t treat shareholder alignment as an ...