Add Yahoo as a preferred source to see more of our stories on Google. When emotions run high, it can be hard to keep a cool head. Yet, knowing how to de-escalate tension can make a world of difference ...

Although disagreement is a natural component of human interaction, polarization significantly increases the risk for interpersonal conflict, hostility, and in some cases, violence (Esteban & Schneider ...

The Little Rock Police Department is enhancing officer training with a focus on de-escalation and communication to improve decision-making in high-stress situations.