Data shows Fresno’s city and county dispatch centers have made progress in answering 911 calls faster, but still fall below ...

Using AI to reduce your call center costs seems like a no-brainer. But a new study from AI-powered CX measurement company ...

ICE raids have swept up thousands of immigrant men in L.A. County. Many are primary breadwinners whose families have been ...

At St. David's South Austin Medical Center, she received an X-ray. Everything looked normal. She was given ibuprofen for the ...

This week's Press Run contains items on a Cuyahoga Soil & Water Conservation District native plant kit sale; an appearance by ...

DIVO's monthly distribution has grown every year since 2022, reaching ~$0.18 per share, funded by blue-chip dividends and a ...

With the sale in escrow, the Clark County district attorney’s office demands repayment of funds for services that were not ...

Right now, Mid-American Energy is warning customers about *** customer service scam. The company says scammers are using paid ...

MidAmerican Energy is telling customers to be cautious when using a search engine to find the company’s customer service ...

Gov. Gretchen Whitmer on Wednesday announced the Michigan Affordable and Responsible Growth Action Plan aimed at making data ...

A supervisor with Oregon Corrections Enterprises was fired after allegations she passed flirtatious notes to an inmate and ...

Austin auditors found that more than 10 Austin Energy employees gamed call-back rules to collect about $12,000 in improper ...