Add Yahoo as a preferred source to see more of our stories on Google. When emotions run high, it can be hard to keep a cool head. Yet, knowing how to de-escalate tension can make a world of difference ...

The Little Rock Police Department is enhancing officer training with a focus on de-escalation and communication to improve decision-making in high-stress situations.

It can be extremely difficult to stay calm during arguments, but people who do so naturally usually have quiet habits that ...

Sometimes conversations can get out of hand—emotions run high, hurtful words are used, past mistakes brought up. You can enter into a conversation with the best of intentions and find yourself in a ...

This federally funded program will promote de-escalation tactics within law enforcement and public safety. The primary goal is to deliver the most advanced de-escalation training curated by research, ...

The Purdue Police Department is offering free, online Verbal De-escalation training in October and November. “Verbal De-escalation” is a two-hour PowerPoint presentation. The objective is to teach ...

The Fourth of July offers a fitting metaphor for the volatility of conflict. Just like fireworks that light up the sky with intensity, disputes between parties can escalate suddenly with force, often ...

The Purdue Police Department is offering free Verbal De-escalation training in December. “Verbal De-escalation” is a two-hour PowerPoint presentation. The objective is to teach skills to help ...