It might be too early to determine the full impact of the new Visa Claims Resolution process designed to streamline and limit chargebacks, but 52 percent of respondents surveyed claimed no decrease in ...

When credit card and debit card holders identify fraud or abuse, they need some way to intervene and recover their funds. This form of payment reversal is what we ...

Almost a year after Visa Inc. altered the chargeback-resolution process, merchants are reaping some of the benefit. A survey of 500 Chargeback Gurus merchants found that 78% have fewer chargebacks ...

Continuing a chargeback-streamlining process that began back in 2004, Visa Inc. in April will no longer require card issuers to obtain signed paper documentation in disputes involving transactions the ...

With chargebacks accounting for a significant chunk of the $130 billion projected losses for retailers due to card-not-present fraud by 2023, it’s easy to see why every e-commerce merchant must ...

Picture this: you’re browsing your favourite online store when you spot a great deal and make a quick purchase. Days later, a different product arrives. The platform assures you that the right product ...

Chargebacks can be a challenging and potentially harmful process to businesses, as although originally introduced as a consumer protection tool with good intentions, the ease of the chargeback process ...