Services Australia has announced plans to introduce self-service check-in kiosks and track wait times at its service centres in a bid to improve face-to-face citizen service delivery. In issuing a ...

Human risk management platform Mimecast has revealed that cybercriminals are bombarding Australians with tens of thousands of fake government emails in a massive new phishing campaign that uses the ...

The Department of Human Services, now Services Australia, over five years ago kicked off the program of work to basically replace the then-30-year-old Income Security Integrated System (ISIS) that is ...

Services Australia and Capgemini have developed a new artificial intelligence (AI) engine in a pilot project to classify and extract information from documents submitted by citizens who are applying ...

Airservices Australia has announced the first round of Uncrewed Aircraft Systems (UAS) Service Suppliers (USS) to connect to the new Flight Information Management System (FIMS), the data-sharing ...

Transhipment Services Australia (TSA) has ordered a transshipment crane barge from shipbuilding group Damen, who says it will be able to deliver the new the Crane Barge 6324 directly from stock to ...

Sophie Venz is a former Deputy Editor at Forbes Advisor. She is an experienced editor and features reporter, and has previously worked in the small business and start-up reporting space. Previously ...

Australia‘s streaming quotas have become law. Legislation requiring the likes of Netflix, Disney+ and HBO Max to spend a portion of their local earnings on original Australian content has been passed ...

Arts Minister Tony Burke said on Tuesday the government would mandate that streamers such as Netflix with more than one million subscribers would be compelled to invest at least 10 per cent of their ...

Services Australia told SBS News they've refunded $2.9 million to just 338 of the 44,000 people potentially owed money. Services Australia said they faced challenges refunding the money owed, ...

Telco Services Australia generated more than $185m in revenue in 2024-25 and $130m the year before but paid zero tax Follow our Australia news live blog for latest updates Get our breaking news email, ...

Services Australia, which was shifted to the Department of Fin­ance in July to prevent a repeat of the Robodebt scheme, has significant “deficiencies” in risk management, record-keeping and ...