Researchers from Stanford University and University of Washington published a new Journal of Marketing article that examines the impact of user-generated online ratings on healthcare choices. The ...

Online consumer reviews play an important role in almost every consumer industry – from dining and shopping, to travel and technology. But what do online reviews of physicians tell consumers? In a new ...

Online doctor consultations have surged, offering convenience and accessibility for various health needs, from minor illnesses to chronic condition management. While reliable for many situations, ...

Online doctor ratings can be very useful when choosing who to consult, but they have some shortcomings that it is important to be aware of. Ratings may provide insight into a doctor’s communication ...

Online consumer reviews play an important role in almost every consumer industry -- from dining and shopping to travel and technology. But what do online reviews of physicians tell consumers? In a new ...

Dr. Atanu Lahiri and Dr. Zhiqiang Zheng studied the relationship between online reviews of physicians and their patients' actual clinical outcomes. They wanted to know how much consumers can rely on ...

Please provide your email address to receive an email when new articles are posted on . Kullgren and colleagues reviewed answers from 2,256 Americans aged 50 to 80 years, most of them women (n = 1,192 ...