Editor’s note: This is the first article in a six-part series. The second part, which covers firm strategy, is also in this issue. “Change always comes to us from the outside in, forcing us to react, ...

In Part 1, we used a virtual health landscape framework to identify and discuss examples of demonstrated, emerging, and next-gen virtual health solutions. We explored the care model transformation ...

The onslaught of client requests related to COVID-19 overwhelmed many small firms, creating a new norm that didn’t ease at the same pace as the pandemic. “Helping our clients prepare those PPP ...

FRAMINGHAM, Mass.--(BUSINESS WIRE)--An organization's processes, assets, and even products have become a living ecosystem of communication, cognition, and collaboration due to the increasing ...

When undergoing an IT operating model transformation, focus on three key areas to ensure success: process, governance and culture. The quest for customer obsession is arduous — littered with obstacles ...

Design a talent strategy to enable I&T operating model transformation Your email has been sent An information and technology operating model represents how an enterprise orchestrates its I&T ...

Since watching my first episode of Star Trek, I have been fascinated watching the crew work seamlessly together as they follow their mission “to explore strange new worlds, to seek out new life and ...

Schools receiving millions of dollars in federal money meant to reverse years of low achievement are overwhelmingly opting for “transformation,” the least disruptive of four intervention methods ...

While certain characteristics appear to be innate to the pure soul of human nature (kindness, courtesy, respect, etc.), there are others, like courage, around which there is some debate. The moment ...