No doubt the general manager of a busy restaurant has a big job — overseeing day-to-day operations, ensuring profitability, meeting food-safety standards, pleasing customers and team members, setting ...

You probably don't realize it, but the second you step into a restaurant, you're being read. Honestly, it's almost like an instant analysis, a quick once-over that happens before you even glance at ...

So much of the restaurant tech industry is directed at owners and above-store management. This makes sense as the franchise space is one of ever-larger operators adding restaurants and spreading costs ...

Red Robin’s “North Star” 5-point plan – aimed at “reversing the declining trajectory of the business” – is well underway. CEO G.J. Hart implemented this plan when he took on the job about six months ...