Legacy IT systems can be difficult for new employees to learn and use because of their complex and non-intuitive UIs. The ...
SolarWinds’ State of ITSM Report 2025 shows that generative AI helps IT teams speed incident response and resolution.
The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...
Research: The findings show that the average resolution time before GenAI was 27.42 hours, which decreased to 22.55 hours ...
Dmytro Lazarchuk is a co-founder and CEO of Relokia with over eight years of experience in digital marketing and data migration services. A typical IT service desk receives multiple simple and easily ...
With a 25-year legacy in monitoring and observability, SolarWinds, a global leader in IT management software, has evolved its ...
Modern dining ventures rely on far more technology than most guests ever realize. What once revolved around kitchens and cash registers now depends on intricate ...
SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner® Magic Quadrant™ for AI Applications ...