Effective IT service management [ITSM] is essential for companies looking to maximise efficiency and provide high-quality services in digital environment. The IT Infrastructure Library is one of the ...

What do IBM, Walmart, and the Walt Disney Company all have in common? They all use ITIL-or Information Technology Infrastructure Library, a widely accepted set of practices in the IT service industry.

Getting ITIL certification can help you stand out from other IT professionals. To get the benefits of ITIL certification, you’ll have to study the modules and take a test to see how well you ...

The ISO/IEC 20000 standard is a pass-fail certification that requires complete adoption of a specific subset of the IT Infrastructure Library. There’s not huge interest in the standard yet, but ...

The latest version of ITIL emphasizes knowing how an organization will service a system before it's built. But to get the full benefits of these best IT practices takes a lot of training. In its ...

20 candidates including 4 Emirati ladies achieve ITIL v3 Expert status Injazat Data Systems announced that it has recently concluded a successful comprehensive training program to upgrade its ...

Certification signifies that ServiceDesk Plus and the teams behind it adhere to ITIL best practices Reaffirms ManageEngine as a trusted partner for businesses seeking an industry-certified service ...

Oct 2, 2017 - Oct 5, 2017 | 3:00 AM - 7:00 AM Add to Calendar 02-10-2017 03:00 05-10-2017 07:00 America/Toronto ITIL® Foundation Certification Training in Edmonton ITIL® Foundation Certification ...

The value of an IT professional can’t be overstated – a digital Jack-of-all-trades is the problem solver coveted by companies around the globe. If the idea of an IT management career appeals to you, ...