Leda Stawnychko receives funding from the Social Sciences and Humanities Research Council (SSHRC). Mehnaz Rafi does not work for, consult, own shares in or receive funding from any company or ...

Giving performance feedback is a part of every people leader’s job. And yet, in my work with these leaders and teams, I’ve found that they often have negative mental models of what a feedback ...

Feedback is a necessary part of personal and professional growth. We need feedback to understand how we are performing in our roles and where we are still developing. Understanding what we are doing ...

For example, a professor might emphasize that a student is capable of achieving high standards when giving critical feedback.

Creating a culture where feedback flows openly and constructively is essential to employee growth and organizational health. But giving and receiving feedback in a way that’s both timely and helpful, ...

When you’re a manager, delivering feedback can feel like walking a tightrope. Whether you’re praising an employee’s accomplishments or addressing a shortfall, how you communicate can have a big impact ...

Firing, rehiring and training is expensive. When an employee is underperforming, the best course of action is an improvement plan. While it’s part of the job, every leader dreads communicating ...

Nice feedback is predominantly motivated by a desire to avoid conflict and protect feelings. While it may be well-intentioned and seem totally benign, in practice, it can be so vague that it leads to ...

Managers often use performance reviews to mold and shape employee behaviors and results. They trust that formally telling high performers what they’re doing wrong one to two times a year will lead to ...

When it comes to giving negative feedback at work, the so-called "compliment sandwich"—praise, criticism, praise—may no longer be effective, according to ongoing research from the Ivey Business School ...

Kip Holderness has received funding in the past from the Institute of Management Accountants and the Association of Certified Fraud Examiners. Kari Olsen received funding from the Institute of ...