Frontier Airlines is a low-cost carrier based in Denver. (Photo by Andy Cross/The Denver Post via Getty Images) In a bold move to cut costs, Frontier Airlines announced that it would no longer offer ...

Frontier Airlines did away with its customer service call line a few months ago in favor of a messaging-based system available on multiple platforms. The airline says customer response has been good ...

In an all-to-familiar refrain, another company is cutting services in the name of corporate efficiency and tech-first game plans. As CNN reported, low-cost carrier Frontier Airlines has changed over ...

Frontier Airlines is going all in on digital and no longer has a customer service phone line. Bloomberg via Getty Images Budget airline Frontier has discontinued its customer service helpline as it ...