ST. PETERSBURG, Fla.-- Hours after 10Investigates revealed a concerted effort by the Florida Department of Transportation to downplay its SunPass crisis, the agency abruptly announced the end of its ...

TAMPA BAY, Florida – 10Investigates has learned the personal data of some SunPass customers was compromised, but the Florida Department of Transportation (FDOT) never made the problems public. And, ...

TAMPA BAY, Fla. – After 84 days of SunPass account disruptions, billing errors, and customer service nightmares, it still does not appear as anyone at the Florida Department of Transportation – or the ...

TAMPA BAY, Fla. - Internal Florida Department of Transportation emails from mid-June – when a SunPass system overhaul started to meltdown – reveal private discussions between executives and ...

TAMPA BAY, Fla. - Prior to the state's failed SunPass upgrade in June, troubled FDOT contractor Conduent accidently left a test site - with customers' account information - on an unsecured public ...

TAMPA BAY, Fla. – As millions of Florida drivers continue to wait for more than a month's worth of tolls to hit their SunPass accounts, the state continues to struggle with both the mechanics and the ...

ORLANDO, Fla. — The Florida Department of Transportation said Monday it will hold off on paying a contractor that knocked the SunPass system offline for weeks. 9 Investigates was the first to report ...

TALLAHASSEE, Fla. - Florida Transportation Commission members expressed their SunPass frustrations Thursday, as FDOT's secretary issued his first public apology for the system meltdown that has ...