Affinity Bias: We all have a natural tendency to gravitate toward people similar to us in terms of race, ethnicity, gender, age and lifestyle. This unconscious bias can lead us to hire people who look ...

Unconscious health bias is a term that might sound complex, but it represents something many of us encounter daily without even realizing it. It refers to the subtle, often unnoticed attitudes and ...

In the intricate world of health care, where every choice can mean the difference between life and death, an unseen force quietly influences outcomes: unconscious health bias. This subtle yet powerful ...

How do you defeat unconscious bias? First, you need to know what it is. Unconscious bias (also known as implicit bias) refers to unconscious forms of discrimination and stereotyping based on race, ...

In a world where things move a mile a minute, our brains are often tasked with processing large amounts of information within limited windows of time. When work requires that we multitask, under ...

The fire service has enacted diversity initiatives for quite some time now and has enjoyed some progress, but not enough. Fire chiefs have expressed frustration with recruitment, hiring, retention and ...

Beneath every effective diversity, equity and inclusion strategy is an acute sense of uncovering the things that aren’t immediately obvious. These forces lurk in the minute details, biases, ...

Leaders seeking to create inclusive work environments should start by understanding how unconscious biases can undermine those efforts. Unconscious biases are mental shortcuts that help us process ...

“The Sell Sider” is a column written by the sell side of the digital media community. Today’s column is written by Randi Stipes, CMO of IBM Watson Advertising and Weather. As marketers, we are tasked ...

Have you ever interacted with someone over the phone or via email, and based on the name you see, the words chosen, and the sound of their voice, you construct a mental image of what they look like, ...

Bias is often thought of in the context of HR and staffing, but unconscious biases in customer service interactions can negatively affect your brand and thwart longer-term customer relationships.