Learn how to build winning relationships, provide the right assistance at the right times, and effectively a variety of customers. Customer service care costs organizations billions of dollars each ...
When you work as a cashier, you get to interact with hundreds of people each day, and many of them are…let’s just say interesting. When this cashier helped to check out a customer who wasn’t very ...
These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...
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