MSAI students teamed up with students from Northwestern's MBAi program to tackle a fast-food customer-satisfaction challenge for industry partner Ipsos. In the fast-paced world of quick-service ...
The Delight Agent MCP was developed using Delight.ai's own internal workflows before becoming generally available and was further shaped by customer demand for direct, standards-based access to live ...
Simply meeting customer expectations no longer differentiates businesses. The focus must shift to creating customer delight experiences that exceed basic satisfaction and build lasting loyalty.