In an era where Artificial Intelligence (AI) is rapidly transforming industries, the role of communication professionals has never been more crucial. As AI technologies promise to reshape sectors from ...

Nonverbal communication plays an important role in the workplace, particularly when you are dealing with the public. There's a well-known "7 percent" rule which suggests that communication is only 7 ...

A single crisis can cause severe damage to a brand and its reputation—even with the most highly regarded companies. Ethics and compliance-related crises are practically a daily occurrence. Headlines ...

The small-business reputation is easy to damage when the company focuses on reactive decision-making in terms of ethics, such as doing damage control following a scandal. Small-business owners must ...