Luckily, Eurostar did not connect its customer information database with the chatbot, so at the time of discovery, there was ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

The best way to know if your child is using AI chatbots "is simply to ask, directly and without judgment," said Akanksha Dadlani, a Stanford University child and adolescent psychiatry fellow.

Big Tech is urging us to rely on chatbots for most everything, but we need to be careful of offloading our creative and ...

A chatbot from Google that uses Google's Gemini AI models. Originally named Bard and introduced in 2023, Gemini chatbot was designed to compete with ChatGPT and answer a huge variety of questions. The ...

A recent article in the MIT Technology Review details a series of interactions between a user and a chatbot personalized by the user through choices among various options offered by the bot’s ...

Early in 2025 dozens of ChatGPT 4.0 users reached out to me to ask if the model was conscious. The artificial intelligence chatbot system was claiming that it was “waking up” and having inner ...

The AI era has been dominated by ChatGPT. It seems, however, that Google's Gemini has finally found its footing. Imad is a senior reporter covering Google and internet culture. Hailing from Texas, ...

The rise of generative AI has brought intense debate over how much responsibility chatbot companies bear for the impact of ...

In 2021, I was a University of California, Berkeley Ph.D. candidate lecturing on my research about how users turn to chatbots for help coping with suicidal ideation. I wasn’t prepared for my students’ ...

Silverback AI Chatbot has announced the rollout of its newly enhanced AI Assistant, a feature designed to help organizations ...