For a good decade now, most IT organizations have been strongly focused on business process design. With businesses investing big bucks in ERP, supply chain management and customer relationship ...

It isn’t good enough just to get a process operational again after an interruption. If it takes too long to restore delivery of critical employee or customer services, getting it back online might no ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In 2025, AI is everywhere. But legacy technology isn’t going anywhere either. Most ...