For those who grew up with a cell phone in their hand, it might be difficult to imagine a time where the phone wasn’t fully integrated with voicemail. It sounds like a fantastical past, yet at one ...

Artificial intelligence has infiltrated just about every component of the CRM technology stack, and outbound call centers are now starting to benefit from it as well. AI-driven answering machine ...

Samsung Bixby is featuring a new capability on one's smartphone that would allow users to answer calls and talk to colleagues, friends, or family without having to speak. This is with the latest ...

When answering machines first came out, "callers resisted the whole notion of speaking to a machine." It was weird. Why would anyone want to talk to a robotic voice that asked you to "leave your name ...

Apple's implementation of a digital video answering machine, once destined for inclusion in an earlier version of Mac OS X, has been resurrected in a patent filing, suggesting the company may give the ...

Joseph J. Zimmermann Jr., 92, who in 1948 invented one of the first telephone answering machines, died March 31 in Brookfield, Wis. The cause of death was not announced. Zimmermann was running his own ...

Forbes contributors publish independent expert analyses and insights. I cover the anthropological intersections of tech, politics & culture. One of my favorite movies of mid-century American life is ...

A device that allows phone callers to record their messages if the phone is not picked up. AT&T, then a monopoly on all phone service in the U.S., debuted the first answering machine in the early ...