An employee is pushed by angry customers who think shouting will get them what they want. Instead of backing down, the worker stays firm, sets boundaries, and handles the situation with more control ...

Add Yahoo as a preferred source to see more of our stories on Google. Disturbing video circulated online and was later posted by the Buena Vista Police Department, shows an angry customer tossing a ...

In the video taken by a bystander, the customer appeared to be upset that her online order was canceled. A bystander video shows an angry customer throwing hot coffee at a McDonald’s worker in ...