By automating transcription, translation and administrative work, AI frees dispatchers to focus on what matters most: ...

As some counties in Wisconsin have begun to use artificial intelligence for non-emergency 911 calls, Milwaukee is moving more slowly to incorporate AI. On Jan. 14, Milwaukee city leaders announced the ...

Long Beach soon will use artificial intelligence to help evaluate how dispatchers respond to 911 calls. The Long Beach Department of Disaster Preparedness and Emergency Communications is testing and ...

Sarasota County has launched a new $5 million computer-aided dispatch (CAD) system to improve emergency response times. The new system replaces a 20-year-old platform and provides real-time ...

“I almost fell out of my seat,” West Chester Twp. Trustee Mark Welch said when he saw the $168,000 price tag for hiring a consultant to help find new emergency dispatching software. But the township ...

The Stanislaus County Sheriff's Office has refused to join a new computer-assisted 911 dispatch platform and in 30 days will revert to more basic communications in dispatching deputies to emergencies, ...

A new ambulance dispatch system coming to Huron County in October is expected to reduce lights-and-sirens runs and prioritize the sickest patients. County officials say an education campaign ...